What to Say to Get Your Way: The Magic Words that Guarantee Better, More Effective Communication - Couverture rigide

Boswell, John

Couverture rigide

ISBN 10 : 0312580843 ISBN 13 : 9780312580841

Editeur : St Martin's Press, 2010

Synopsis

A snappy book of simple conversational swaps that reveals how to talk so everyone will listen

Words matter. They can inform, soothe, sting, reverberate, and leave scars. And the wrong words can turn off--literally-- the listener, transforming what should be an exchange of information, feelings, and ideas into dead air time. So many of our dialogues with others are like scripts--we say the same things, ask the same questions, react in the same ways, and get the same (predictably bad) responses. Our verbal interactions with others often illustrate that famous definition of insanity: doing the same thing over and over and expecting a different response.

With quick-take visuals and a smart sense of how human beings really talk to each other, What to Say to Get Your Way: The Magic Words That Guarantee Better, More Effective Communication can turn dead air time into something productive. It's a simple, effective toolbox that will train anyone to say what he means effectively and powerfully.

A propos du livre

À propos de l'auteur

John Boswell is a book packager, writer and business expert who has used his verbal powers of persuasion to create and sell over 200 titles since 1972, many of them bestsellers such as French for Cats (with Henry Beard), The First Family Paper Doll and Cut-Out Book and the "365 Ways to Cook" series. He lives in New York City.

Détails de l'édition

• Éditeur: St Martin's Press
• Date d'édition: 2010
• Langue: anglais
• ISBN 10: 0312580843
• ISBN 13: 9780312580841
• Reliure: Relié
• Nombre de pages: 128
• Coordonnées du fabricant: non disponible
• Personne responsable: GPSR Kontakt; gpsr@libri.de; ; Europaallee 1; Bad Hersfeld; 36244; Allemagne