With Infotrac - Couverture souple

Metters, Richard D; King-Metters, Kathryn H.

 
9780324314472: With Infotrac
Couverture souple
ISBN 10 : 0324314477 ISBN 13 : 9780324314472
Editeur : South-Western, 2005

Synopsis

This book covers the full cycle of building a service business from concept formation through implementation. The first section of the book - three chapters - focuses on constructing a business strategy. The next section details how to implement that strategy in the design of the service system. Capacity management is an important strategic and tactical issue in many services, and is the subject of the four chapters in the third section of the book. Finally, the last four chapters provide managers with tools needed for everyday operation.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
South-Western
Date d'édition
2005
Langue
anglais
ISBN 10 
0324314477
ISBN 13 
9780324314472
Reliure
Couverture à spirales
Nombre de pages
464
Coordonnées du fabricant
non disponible
Personne responsable
non disponible