Quality and Performance Excellence: Management, Organization, and Strategy - Couverture souple

Evans, James R.

 
9780324381320: Quality and Performance Excellence: Management, Organization, and Strategy

Synopsis

This book has three objectives: To familiarize students with the basic principles and methods associated with total quality and performance excellence; To show students how these principles and methods have been put into effect in a variety of organizations; and To illustrate the relationship between basic principles and the popular theories and models studied in management courses.

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