This book deals with the basic procedures involved in serving food and drink to customers at the table. It is designed in workunits, each laid out on a double page, which deal with the application of skills in the workplace, interesting and useful details and reflective points and reminders. Each unit contains an activity to do. The emphasis is on customers' needs, as hotel and catering establishments, private or local authority run, exist to provide a service to their customers. There are two companion books - "Servicecraft: Counter Service Workbook" and "Servicecraft: Food and Beverage Service" and the books should be particularly useful to students following City & Guilds and SCOTVEC courses.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Vendeur : Phatpocket Limited, Waltham Abbey, HERTS, Royaume-Uni
Etat : Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. N° de réf. du vendeur Z1-X-024-00311
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