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The Theory of Culture-Specific Total Quality Management: Quality Management in Chinese Regions - Couverture rigide

Noronha, Carlos

 
9780333995532: The Theory of Culture-Specific Total Quality Management: Quality Management in Chinese Regions

Synopsis

This volume is the first to show the influence that culture has on the success of TQM, and uses the case of Chinese companies operating in mainland China, Hong Kong and Taiwan to support the assertion that culture has a greater effect on TQM than has been previously acknowledged. This book will be compelling reading for students, researchers and professionals concerned with cultural diversity and alternative approaches to TQM.

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À propos de l'auteur

CARLOS NORONHA teaches at the University of Macau. He has a PhD from the University of Sheffield. His research focuses on the influence of culture on organisations and management with a special emphasis on total quality management.

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