Understanding Benchmarking in a Week - Couverture souple

Macdonald, John; Tanner, Steve

 
9780340669358: Understanding Benchmarking in a Week

Synopsis

This is a guide to understanding the challenges and pitfalls of benchmarking. It provides a step-by-step guide which covers the principles of the benchmarking process, what and who to benchmark, collecting and managing data and building the evolutionary organization.

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