Performance Comparison and Organizational Service Provision - Couverture rigide

Dorn, Christopher

 
9780367565169: Performance Comparison and Organizational Service Provision
Couverture rigide
ISBN 10 : 0367565161 ISBN 13 : 9780367565169
Editeur : Routledge, 2021

Synopsis

Exploring the mechanisms underlying performance comparisons, Performance Comparison and Organizational Service Provision investigates how such assessments shape hospitals' service provision and medical professionals' work.

With a focus on U.S. health care, this study outlines how medical quality was defined and compared in the hospital sector from the late 19th century to the present. Developing a novel theoretical framework to investigate performance comparisons, several different forms of internal and external performance assessments are contrasted throughout this period. The transformative effects of these comparisons on hospitals' relationships to patients, insurers, regulators, and staff are analyzed and their ramifications for current hospital care are explored. Drawing on this analysis, the book examines the controversial nature of these measures and the struggles among hospital managers, patients, physicians, and policy makers to determine hospital quality.

Affording a deeper understanding of how performance comparisons influence organizational service provision, the book will be of interest to researchers in a broad range of fields including organization studies, accountability and evaluation, health care, and policy research as well as practitioners in hospital care and management.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Christopher Dorn is a Research Associate in Sociology, Trier University, Germany. He obtained his doctorate, supported by the German Excellence Initiative, from the Bielefeld Graduate School in History and Sociology. He specializes in the sociology of (e)valuation, organizations, performance measures, and professions.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Routledge
Date d'édition
2021
Langue
anglais
ISBN 10 
0367565161
ISBN 13 
9780367565169
Reliure
Relié
Nombre de pages
250
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9780367567484: Performance Comparison and Organizational Service Provision

Edition présentée

ISBN 10 :  0367567482 ISBN 13 :  9780367567484
Editeur : Routledge, 2022
Couverture souple