Quality Of Telephone-based Spoken Dialogue Systems - Couverture rigide

Möller, Sebastian

Couverture rigide

ISBN 10 : 0387231900 ISBN 13 : 9780387231907

Editeur : Springer-Verlag New York Inc., 2004

Synopsis

Quality of Telephone-Based Spoken Dialogue Systems offers a systematic overview of assessment, evaluation, and prediction methods for the quality of services such as travel and touristic information, phone-directory and messaging, or telephone-banking services. A new taxonomy of quality-of-service is presented which serves as a tool for classifying assessment and evaluation methods, for planning and interpreting evaluation experiments, and for estimating quality. A broad overview of parameters and evaluation methods is given, both on a system-component level and for a fully integrated system. Three experimental investigations illustrate the relationships between system characteristics and perceived quality. This current and comprehesive reference conatins information useful in all phases of system specification, design, implementation, and operation.

Détails de l'édition

• Éditeur: Springer-Verlag New York Inc.
• Date d'édition: 2004
• Langue: anglais
• ISBN 10: 0387231900
• ISBN 13: 9780387231907
• Reliure: Relié
• Nombre de pages: 469
• Coordonnées du fabricant: non disponible
• Personne responsable: CMN Printpool Inh. Mathis Neumann; https://www.also.com/ec/cms5/en_6000/6000/index.jsp; ; Friedrich-Karl-Str. 9; Hamburg; Allemagne