Fundamentals of Total Quality Management: Process Analysis And Improvement - Couverture souple

Jens J. Dahlgaard, Kai K

 
9780412570605: Fundamentals of Total Quality Management: Process Analysis And Improvement

Synopsis

The purpose of this text is to provide a framework for the development of understanding some of the basic concepts of Total Quality Management (TQM). It aims to provide students with deeper knowledge of the various principles and core concepts of the subject. It will also help them to learn and appreciate the role of measurement, quality strategy and quality systems in the development of the TQM process. In addition, it provides the reader with an insight into the various aspects of the effective organizational process and quality improvement plans for the development of the required change management process. The work should be of interest to Senior undergraduate and graduate students in business and management sciences, and industrial engineering.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Providing a solid framework for understanding the basic concepts of Total Quality Management (TQM), this text comprises three interlinked modules: fundamentals of TQM, methods of TQM and process management and improvement.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.