Articles liés à Community Care: Asking the User

Community Care: Asking the User - Couverture souple

 
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Synopsis

This book provides an interesting and useful approach to the fashionable topic of asking service users to participate in service design, delivery and quality assurance. It achieves this by providing clear directions on ways of assessing user views, together with a reasoned discussion of case studies covering the main areas where such techniques are being used. The emphasis is on common pitfalls as well as good practice. Contributors are asked to recognize issues of gender and ethnicity as they relate to their work rather than deal with these in separate chapters. This book should be of interest to health managers, service planners, practitioners undertaking research, community health practitioners, students of nursing research and management.

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