Step Change Total Quality: Achieving World Class Business Performance - Couverture rigide

Spenley, P.

 
9780412642708: Step Change Total Quality: Achieving World Class Business Performance

Synopsis

This book shows senior management how to implement TQM with clear explanations of the principles behind it. It is an indispensable guide book for senior managers in all sections of industry and commerce, at all stages of putting into practice the quality improvement process.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.