In recent years there has been a growth of quality orientated management projects within public sector organizations. This volume examines the reasons behind their development, the changes which have been brought about, and the tensions and contradictions which have arisen as a result. Central themes are illustrated through a range of case studies including: NHS, education, local government housing, British Rail, Royal Mail, and social services. The political dimension of quality is stressed throughout. Drawing on the research of leading experts from a range of academic disciplines, this book should be of interest to students of public sector management, quality and organizational behaviour, as well as to those interested in social policy and public administration.
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Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Etat : Good. 1st. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 40467029-20
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Vendeur : Anybook.com, Lincoln, Royaume-Uni
Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780415106665. N° de réf. du vendeur 9607010
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Vendeur : Chaucer Bookshop ABA ILAB, Canterbury, Royaume-Uni
Paperback. Book Condition: V. Good. xii, 289 pp. (SHELF 200 Box F) ISBN: 0415106664. N° de réf. du vendeur 26935
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