In recent years there has been a growth of quality orientated management projects within public sector organizations. This volume examines the reasons behind their development, the changes which have been brought about, and the tensions and contradictions which have arisen as a result. Central themes are illustrated through a range of case studies including: NHS, education, local government housing, British Rail, Royal Mail, and social services. The political dimension of quality is stressed throughout. Drawing on the research of leading experts from a range of academic disciplines, this book should be of interest to students of public sector management, quality and organizational behaviour, as well as to those interested in social policy and public administration.
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Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Etat : Good. 1st. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 40467029-20
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Vendeur : Anybook.com, Lincoln, Royaume-Uni
Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780415106665. N° de réf. du vendeur 9607010
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Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
Paperback. Etat : Very Good. The Politics of Quality in the Public Sector: The Management of Change This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 7719-9780415106665
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Vendeur : Bahamut Media, Reading, Royaume-Uni
Paperback. Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. N° de réf. du vendeur 6545-9780415106665
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Vendeur : Chaucer Bookshop ABA ILAB, Canterbury, Royaume-Uni
Paperback. Book Condition: V. Good. xii, 289 pp. (SHELF 200 Box F) ISBN: 0415106664. N° de réf. du vendeur 26935
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