Developing the Manager As a Helper - Couverture souple

Hayes, John

 
9780415110082: Developing the Manager As a Helper
Couverture souple
ISBN 10 : 0415110084 ISBN 13 : 9780415110082
Editeur : Cengage Learning EMEA, 1995

Synopsis

Are managers helpers? This book argues they should be. It is designed to help managers develop the helping skills vital for successful management. Using a six-stage model of helping, the author identifies key skills which can help managers to empower themselves and others: self awareness; establishing rapport and building relationships; listening and empathy; probing for information; identifying themes and seeing the bigger picture; giving feedback; and challenging assumptions. Readers are encouraged to develop and practice these skills through a range of self-assessment exercises. The workbook format should enable managers to monitor certain important aspects of their behaviour and improve the effectiveness of their helping interventions.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Cengage Learning EMEA
Date d'édition
1995
Langue
anglais
ISBN 10 
0415110084
ISBN 13 
9780415110082
Reliure
Broché
Nombre de pages
128
Coordonnées du fabricant
non disponible
Personne responsable
non disponible