Articles liés à Managing Performance Improvement

Managing Performance Improvement - Couverture rigide

Baxter, Lynne F.; MacLeod, Alasdair M.

 
9780415366809: Managing Performance Improvement
Couverture rigide
ISBN 10 : 0415366801 ISBN 13 : 9780415366809
Editeur : Routledge, 2007

Synopsis

From TQM to Six Sigma and the Balanced Scorecard, there appears to be no end to the 'revolutionary' approaches proposed to improve business performance. However, on closer inspection, most new performance improvement approaches offer few differences from their predecessors.

This thought-provoking book provides a critical perspective on the management of performance improvement initiatives by relating major theories to practical examples from a wide range of organizations. Baxter and MacLeod analyze ideas on performance improvement and discuss how these concepts might not make any impact on organizations, using cases as diverse as telecommunications, cement manufacturing, a major airport, and an economic development organization. In their critique of popular performance improvement 'innovations', the authors highlight the possible damage to organizations they can cause. In response to prevailing performance improvement practices, the authors put forth the concept of repair as a way to rescue these efforts. Working from the authors' extensive research, they present alternative perspectives on improvement that shifts forward the stagnant debates on these processes.

Offering a needed alternative perspective and real insights into the process of implementing performance improvements, this book will prove invaluable to advanced students and MBAs studying quality, performance improvement, operations management, and HRM.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Lynne F. Baxter is Senior Lecturer in Management Information Systems at The York Management School.

Alasdair MacLeod is an Honorary Research Fellow at Heriot-Watt University.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Routledge
Date d'édition
2007
Langue
anglais
ISBN 10 
0415366801
ISBN 13 
9780415366809
Reliure
Relié
Numéro d'édition
1
Nombre de pages
198
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