S/NVQ Level 3 Customer Service - Couverture souple

Bradley, Sally ; Hebron, Lesley ; Woods, Allan

9780435452278: S/NVQ Level 3 Customer Service

Couverture souple

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Editeur : Pearson Education Limited, 2001

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Full support for the latest NVQ/SVQ Level 2 Customer Service standards

Written to match the latest specification, this is the only book mapped specifically to the S/NVQ Level 2 and covers the two mandatory units and ten option units.

Case studies give students the opportunity to analyse and discuss real-life situations and to practise their skills.
'Active knowledge' activities encourage students to draw upon experience in their own workplace as evidence for assessment.

Les informations fournies dans la section � Synopsis � peuvent faire r�f�rence � une autre �dition de ce titre.

Présentation de l'éditeur

Full support for the latest NVQ/SVQ Level 2 Customer Service standards

Written to match the latest specification, this is the only book mapped specifically to the S/NVQ Level 2 and covers the two mandatory units and ten option units.

Case studies give students the opportunity to analyse and discuss real-life situations and to practise their skills.
'Active knowledge' activities encourage students to draw upon experience in their own workplace as evidence for assessment.

Les informations fournies dans la section � A propos du livre � peuvent faire r�f�rence � une autre �dition de ce titre.

�diteur: Pearson Education Limited
Date d'�dition: 2001
Langue: anglais
ISBN 10: 0435452274
ISBN 13: 9780435452278
Reliure: Broch�
Nombre de pages: 384
Coordonn�es du fabricant: non disponible
Personne responsable: non disponible

R�sultats de recherche pour S/NVQ Level 3 Customer Service

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S/NVQ 3 Customer Service Candidate Handbook (NVQ Customer Service)

Bradley, Ms Sally and Hebron, Ms Lesley and Woods, Mr Allan

Edit� par Heinemann, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Paperback

Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni

�valuation du vendeur 5 sur 5 �toiles

Paperback. Etat : Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Ex-library book with stamps on the first page, it is also likely to have a small shelf number sticker on the spine. N� de r�f. du vendeur CHL10660537

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S/NVQ Level 3 Customer Service (NVQ Customer Service)

Ms Sally Bradley, Ms Lesley Hebron, Mr Allan Woods

Edit� par Heinemann 05/09/2001, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Couverture souple

Vendeur : AwesomeBooks, Wallingford, Royaume-Uni

�valuation du vendeur 5 sur 5 �toiles

Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . N� de r�f. du vendeur 7719-9780435452278

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S/NVQ Level 3 Customer Service (NVQ Customer Service)

Bradley, Ms Sally

Edit� par Heinemann, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Couverture souple

Vendeur : WeBuyBooks, Rossendale, LANCS, Royaume-Uni

�valuation du vendeur 5 sur 5 �toiles

Etat : Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Ex library copy with usual stamps & stickers. N� de r�f. du vendeur wbs5558907908

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Customer Service : S/NVQ Level 3

Woods, Allan, Bradley, Sally, Hebron, Lesley

Edit� par Pearson Education, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Couverture souple

Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni

�valuation du vendeur 5 sur 5 �toiles

Etat : Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N� de r�f. du vendeur GRP13485622

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EUR 5,43

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S/NVQ Level 3 Customer Service (NVQ Customer Service)

Ms Sally Bradley, Ms Lesley Hebron, Mr Allan Woods

Edit� par Heinemann 05/09/2001, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Couverture souple

Vendeur : Bahamut Media, Reading, Royaume-Uni

�valuation du vendeur 5 sur 5 �toiles

Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. N� de r�f. du vendeur 6545-9780435452278

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Customer Service: S/NVQ Level 3

Woods, A. et al.

Edit� par Heinemann, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Couverture souple

Vendeur : Anybook.com, Lincoln, Royaume-Uni

�valuation du vendeur 5 sur 5 �toiles

Etat : Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1000grams, ISBN:9780435452278. N� de r�f. du vendeur 9554327

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EUR 2,96

Exp�dition �EUR 15,35
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S/NVQ 3 Customer Service Candidate Handbook (S/NVQ Customer Services)

Bradley, Ms Sally and Hebron, Ms Lesley and Woods, Mr Allan

Edit� par Heinemann, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Paperback

Vendeur : Brit Books, Milton Keynes, Royaume-Uni

�valuation du vendeur 4 sur 5 �toiles

Paperback. Etat : Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. N� de r�f. du vendeur 4215412

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S/NVQ Level 3 Customer Service (NVQ Customer Service)

Sally Bradley

Edit� par Pearson Education Limited, United Kingdom, Harlow, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Paperback

Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni

�valuation du vendeur 5 sur 5 �toiles

Paperback. Etat : Very Good. This work offers full support for the latest NVQ/SVQ Level 2 Customer Service standards. Written to match the latest specification, this is the only book mapped specifically to the S/NVQ Level 2 and covers the two mandatory units and ten option units. Case studies give students the opportunity to analyse and discuss real-life situations and to practise their skills. 'Active knowledge' activities encourage students to draw upon experience in their own workplace as evidence for assessment. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N� de r�f. du vendeur GOR001942050

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Acheter D'occasion

EUR 24

Exp�dition �EUR 6,42
Exp�dition depuis Royaume-Uni vers Etats-Unis

Quantit� disponible : 2 disponible(s)

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S/NVQ Level 3 Customer Service (NVQ Customer Service)

Bradley, Ms Sally; Hebron, Ms Lesley And Woods, Mr Allan

Edit� par Heinemann, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Good

Vendeur : Westland Books, Wymondham, Royaume-Uni

�valuation du vendeur 5 sur 5 �toiles

Good. UK stocked, available immediately. Large format paperback published by Heinemann in 2001. A light bend to the top corner, but the contents are unmarked throughout. N� de r�f. du vendeur sk4qwe956

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Acheter D'occasion

EUR 9,44

Exp�dition �EUR 21,77
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Image d'archives

S/Nvq 3 Customer Service Candidate Handbook

Bradley, Sally; Hebron, Lesley; Woods, Allan

Edit� par Heinemann, 2001

ISBN 10 : 0435452274 ISBN 13 : 9780435452278

Ancien ou d'occasion Couverture souple

Vendeur : Bridgeman Clarke Books, Rayleigh, ESSEX, Royaume-Uni

�valuation du vendeur 1 sur 5 �toiles

Ex library book. N� de r�f. du vendeur ABE-1773070295126

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Exp�dition �EUR 31,11
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