This guide shows how markets work and how prospective clients think. It delivers business wisdom aimed at keeping clients by utilising the keys to modern marketing - price, brand, packaging and relationships.
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Harry Beckwith heads Beckwith Partners, a marketing firm that has advised twenty-three Fortune 200 clients-including Microsoft, General Motors, and Target-and many venture-capitalized start-ups in customer relationships and communications strategies. A Phi Beta Kappa graduate of Stanford and winner of the American Marketing Association's Effie, Beckwith also is an internationally acclaimed speaker and teacher on marketing and branding.
'Harry Beckwith makes the invisible engagingly accesible.' (The Motley Fool, Fool.com)
'Harry has nailed the art of making the intangible tangible and the invisible visible.' (Larry D. Stratton, vice president, health care sales, ServiceMaster)
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