Hospitality Strategic Management: Concepts and Cases - Couverture rigide

Enz, Cathy A.

Couverture rigide

ISBN 10 : 047008359X ISBN 13 : 9780470083598

Editeur : John Wiley & Sons Ltd, 2009

Synopsis

Updated to include the current models, theories, and hospitality practices, Hospitality Strategic Management: Concept and Cases, Second Edition is a comprehensive guide to strategic management in the international hospitality industry. Author Cathy A. Enz uses the case study approach to cover current topics such as innovation, entrepreneurship, leadership, ethics, and franchising. Eight full case studies with exhibits and documents address the areas of lodging, food service, tourism e-commerce, gaming, cruise lines, and airlines, making this book ideal for executive level training courses or hospitality industry executives interested in developing their strategic management skills.

A propos du livre

À propos de l?auteur

Cathy A. Enz is the Lewis G. Schaeneman Jr. Professor of Innovation & Dynamic Management at the School of Hotel Administration at Cornell University, where she is also the Executive Director of the Center for Hospitality Research. Winner of outstanding teacher and researcher awards, she teaches courses in strategic management and innovation.

Détails de l'édition

• Éditeur: John Wiley & Sons Ltd
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 047008359X
• ISBN 13: 9780470083598
• Reliure: Relié
• Numéro d'édition: 2
• Nombre de pages: 696
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible