The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills - Couverture souple

Johnson, Steven

 
9780470126356: The IT Professional's Business and Communications Guide: A Real-World Approach to CompTIA A+ Soft Skills
Couverture souple
ISBN 10 : 0470126353 ISBN 13 : 9780470126356
Editeur : Sybex, 2007

Synopsis

Get the communication skills you need for career success with this unique book. Preparing you for exams and beyond, the valuable content delves into the issues that you'll face in corporate, retail, and remote support environments. The book offers more than fifty scenarios depicting typical workplace situations, possible responses-and appropriate solutions to guide you. With this approach, you'll gain valuable insight into becoming a team player and learn strategies to communicate more effectively with coworkers and customers.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Steven Johnson, A+, i-Net+, and CWNP, is the managing editor for PrepLogic, a leading training provider focusing on IT certification preparation. As a consultant, he also concentrates on a variety of IT certifications, including Microsoft and Cisco.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Sybex
Date d'édition
2007
Langue
anglais
ISBN 10 
0470126353
ISBN 13 
9780470126356
Reliure
Broché
Nombre de pages
228
Coordonnées du fabricant
non disponible
Personne responsable
non disponible