The Improvement Guide: A Practical Approach to Enhancing Organizational Performance - Couverture rigide

Langley, Gerald J.; Moen, Ronald D.; Nolan, Kevin M.; Nolan, Thomas W.; Norman, Clifford L.; Provost, Lloyd P.

 
9780470192412: The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
Couverture rigide
ISBN 10 : 0470192410 ISBN 13 : 9780470192412
Editeur : Jossey-Bass Inc.,U.S., 2009

Synopsis

This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings. The authors explore their Model for Improvement that worked with international improvement efforts at multinational companies as well as in different industries such as healthcare and public agencies. This edition includes new information that shows how to accelerate improvement by spreading changes across multiple sites. The book presents a practical tool kit of ideas, examples, and applications.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

THE AUTHORS

GERALD J. LANGLEY is a statistician, author, and consultant, and co-founder of Associates in Process Improvement (API), consulting firm that specializes in the improvement of quality and productivity.

RONALD D. MOEN is a statistician, consultant, and teacher to industry, government, and education. He is co-founder of API.

KEVIN M. NOLAN is a statistician, author, and consultant at API, where he focuses on developing methods and assisting organizations to accelerate their rate of improvement in quality and productivity.

DR. THOMAS W. NOLAN is a statistician, author, and consultant, and co-founder of API.

CLIFFORD L. NORMAN is a consultant with API whose work has emphasized the psychology of change.

LLOYD P. PROVOST is a statistician who advises to organizations as an API associate.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Jossey-Bass Inc.,U.S.
Date d'édition
2009
Langue
anglais
ISBN 10 
0470192410
ISBN 13 
9780470192412
Reliure
Relié
Numéro d'édition
2
Nombre de pages
512
Coordonnées du fabricant
JOSSEY-BASS
https://www.wiley.com/en-us

111 River Street
Hoboken
NJ
7030
Etats-Unis
Personne responsable
non disponible

Autres éditions populaires du même titre

9780787902575: The Improvement Guide: A Practical Approach to Enhancing Organizational Performance

Edition présentée

ISBN 10 :  0787902578 ISBN 13 :  9780787902575
Editeur : Jossey-Bass Inc.,U.S., 1996
Couverture rigide