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9780470195598: The Three Laws of Performance: Rewriting the Future of Your Organization and Your Life
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A proven system for rallying all of an organizations' employees around a new vision and ideas for making the vision stick When something at work isn't going smoothly, managers struggle with what part of the problem to tackle first. Do they start with cost reduction? Or should they go for process improvements first? The authors--who have helped hundreds of companies and individuals change and improve--say spend time and money adjusting the systems in which people operate, rather than targeting people and their performance directly. The authors show that it's in fact possible to change everything at once--with a focus on making such transformations permanent and repeatable.* Brand-new Introduction written for the paperback edition* Filled with illustrative examples from Northrup Grumman, BHP-Billiton, Reebok, Harvard Business School, and many others* Two experts in the field show how to make major transformations happen The book outlines a process for engaging all employees to buy-in to an improved vision of an organization's new and improved future.

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Présentation de l'éditeur :
When something isn't working., in our work lives , we struggle with what part of the problem to tackle first. Do we start with cost reduction? Morale? Or should we improvements first? We pick the problem to work on, and depending on whether our plan makes sense, one of two things happens. First, we fail-and then we add "frustration" to our list of problems. Two, we succeed, and then some new problem pops out to replace the old. We cut 10% out of our budget, and our star performers leave in frustration because we sliced what they saw as a critical program. It's as though the system we're working on is an old inner tube. The moment we patch one hole and add pressure, another spot tears open.

The point is that it's possible to change everything at once. Seem far fetched? Zaffron and Logan make a compelling argument that executives spend their time and money adjusting the systems in which people operate rather than targeting people's performance directly. When the three laws in this audiobook are applied, performance transforms to a level far beyond what most people think is possible. These laws are:

1. How people perform correlates to how situations occur to them.
2. How a situation occurs arises from language.
3. Future-based language transforms how situations occur to people.

Steve Zaffron has helped hundreds of companies envision and effectively implement major change and performance improvement. He presents a proven system for rallying all of an organization's employees around a new vision, and more importantly, making it stick. The focus is on making such transformations permanent and repeatable, providing practical examples from clients such as Apple, Lockheed Martin, Johnson & Johnson, Morgan Stanley, and many others.
Biographie de l'auteur :
Steve Zaffron is the CEO of Vanto Group, which has consulted with 300+ organizations in twenty countries including Lockheed Martin, Apple, Morgan Stanley and Johnson & Johnson. Zaffron has personally consulted many top executives and led seminars for over 100,000 people, as well as guest lecturing at Harvard Business School, University of Rochester, Ohio State and USC. He is also a senior executive and board member with Landmark Education, where he spearheaded the design of the "Landmark Forum" program which has been attended by more than a million people worldwide. Steve holds a master's degree from the University of Chicago and graduated magna cum laude from Cornell University.

Dave Logan is a professor and former associate dean of executive education at USC's Marshall School of Business, where he pioneered several MBA courses as well as a Medical Management degree program. He also teaches at the Foundation for Medical Excellence and the International Center for Leadership in Finance (Malaysia). He is author or co-author of four books, including the bestselling Tribal Leadership and has been interviewed on CNN, NBC, and dozens of newspapers and radio stations across the country. Logan holds a Ph.D. in Organizational Communication from the Annenberg School at USC.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

  • ÉditeurJossey-Bass Inc.,U.S.
  • Date d'édition2009
  • ISBN 10 0470195592
  • ISBN 13 9780470195598
  • ReliureRelié
  • Nombre de pages256
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Description du livre hardcover. Etat : new. 1. A proven system for rallying all of an organizations employees around a new vision and ideas for making the vision stickWhen something at work isnt going smoothly managers struggle with what part of the problem to tackle first Do they start with cost reduction Or should they go for process improvements first The authorswho have helped hundreds of companies and individuals change and improvesay spend time and money adjusting the systems in which people operate rather than targeting people and their performance directly The authors show that its in fact possible to change everything at oncewith a focus on making such transformations permanent and repeatable Brandnew Introduction written for the paperback edition Filled with illustrative examples from Northrup Grumman BHPBilliton Reebok Harvard Business School and many others Two experts in the field show how to make major transformations happenThe book outlines a process for engaging all employees to buyin to an improved vision of an organizations new and improved futureAmazonExclusive QA with Steve Zaffron and Dave LoganAuthor Steve Zaffron What are the three laws of performanceThe laws of performance are universal That is any time people are involved in a situation the laws apply They arent steps or tips but general principles that are always at work They are also phrased in a precise way to give maximum insight and applicability The laws are1 How people perform correlates to how situations occur to them2 How situations occur arises in language3 Future based language transforms how situations occur to peopleIn your opinion what do leaders struggle with the most and how can the laws help themThe two biggest issues we hear from leaders are lack of buyin and an absence in ownership The first problem often becomes acute when the leaders working with experts determine what plan people should implement and the work force doesnt want to do it or doesnt engage with passion Many leaders try to solve the resulting issues with incentives which often make the problem worse as Daniel Pinks book Drive demonstratesThe second problemabsence of ownershipis related to lack of buyin but runs deeper The problem as many leaders have expressed to us is that people dont treat the business as though its their business In some cases it literally is their business for example when people have some equity in the company through stock options Yet even in many of these situations people dont act as though they are owners Many leaders have expressed that nothing they ever tried has fixed the ownership problemThe Three Laws of Performance can help with both problems by encouraging leaders to see that peoples actions are correlated to how situations occur to them The second and third laws taken together say that futurebased languagesuch as declarations promises and commitmentstransform how situations occur to people By focusing on the way in which things are occurring to the people their actions naturally shift The point is clear when we remember that the Declaration of Independence transformed how the experience of being a colonist occurred for the colonists The facts hadnt changedthe British still asserted their control But the actions of the colonists shifted in a dance with the Declaration What had been skirmishes by the colonists now became fullscale war and eventually the birth of a nationAuthor Dave Logan The same situation happened recently in Egypt when decades of tyrannical rule ended in 18 days What really happened is that the situations occurred in a new way to Egyptians and their actions naturally shifted Imagine this level of empowerment and engagement in your organization Using these three laws in an organization calls forth peoples participation and involvement in surprising and exciting new waysIt seems that people can apply the lessons here in many ways how they c. N° de réf. du vendeur DADAX0470195592

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