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Tactical Transparency: How Leaders Can Leverage Social Media to Maximize Value and Build Their Brand - Couverture rigide

Holtz, Shel; Havens, John C.

 
9780470293706: Tactical Transparency: How Leaders Can Leverage Social Media to Maximize Value and Build Their Brand
Couverture rigide
ISBN 10 : 0470293705 ISBN 13 : 9780470293706
Editeur : Jossey Bass Wiley, 2008

Synopsis

Praise for Tactical Transparency

"I think this book spells out this new form of online communication in an extremely clear and valuable way. It drives home the point that social networking and blogging are only as useful and effective as the energy you put forth. As CEO, if you are sincere in your belief that the consumer of today deserves an opportunity to be heard, and you believe in your mission and direction for the company you lead, then this kind of communication is appropriate and necessary for future success!"
Cindi Bigelow, president, Bigelow Tea

"Being better engaged with the marketplace than your competition is an advantage; transparency and authenticity are vital to that engagement. Engaging in an authentic conversation with the markets you serve brings nothing but opportunity."
Jonathan Schwartz, CEO and president, Sun Microsystems

"Social media is transforming our culture. Smart companies value social media as a cultural pathway to creating more trustworthy relationships with customers. Holtz and Havens have crafted an impressive blueprint on how to be successful in this new age."
Jackie Huba, coauthor, Citizen Marketers and Creating Customer Evangelists

"Using effective scenarios and real examples, this book will help corporate leaders visualize and practically achieve the positive results coming from embracing authenticity in communicating to customers, partners, and internal employees."
Paolo Tosolini, new media business manager, Microsoft Corp.

"In a world of transparency, consumers cut through the bull, the fluff, the noise, and the decoys to see what′s really at the unvarnished core. This excellent book written by two experts who have never taken off their own transparency goggles is part warning shot and part blueprint for the future."
Pete Blackshaw, EVP, Nielsen Online, and author, Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Shel Holtz, an accredited business communicator, is a principal of Holtz Communication + Technology. His clients have included Intel, Sears, PepsiCo, Aetna, John Deere, General Mills, USAA, Applied Materials, Symantec, Raytheon, World Bank, Petrobras, Disney, FedEx, Freescale Semiconductor, and more. He is the author of five communication–related books.

John C. Havens is vice president of business development for BlogTalkRadio.com. His About.com Guide to Podcasting show has featured interviews with hundreds of new media′s leading minds. Previously, he was a professional actor, appearing in such films and TV shows as The Thomas Crown Affair, Law & Order, and Spin City.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Jossey Bass Wiley
Date d'édition
2008
Langue
anglais
ISBN 10 
0470293705
ISBN 13 
9780470293706
Reliure
Relié
Nombre de pages
320
Coordonnées du fabricant
non disponible
Personne responsable
non disponible