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Jeffrey Word, Ph.D., is vice president of product strategy at SAP AG. He is responsible for defining SAP′s future product strategy and for fostering product innovation within SAP. Dr. Word has worked for several Global 1000 companies in the high–tech industry for nearly 20 years, specializing in business consulting and IT strategy. At SAP, he has driven the evolution of the company s enterprise technology strategy, with a special focus on corporate process improvement initiatives and services–based IT architecture design. Dr. Word earned his Ph.D. in information systems at Manchester Business School in England.
Integrated Business Processes with ERP Systems covers the key processes supported by modern ERP systems. This textbook and the WileyPLUS online course are designed for use as both a reference guide and a conceptual resource for students taking ERP–focused courses using SAP. It examines in depth the core concepts applicable to all ERP environments, and it explains how those concepts can be utilized to implement business processes in SAP systems. Students will gain a deep appreciation for the role of enterprise systems in efficiently managing processes from multiple functional perspectives. Examples of both positive and negative issues associated with enterprise systems are integrated throughout the chapters to illustrate the concepts with real–world experiences.
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