The Three Signs of a Miserable Job: A Fable for Managers (And Their Employees) - Couverture souple

Lencioni, Patrick M.

Couverture souple

ISBN 10 : 0470580380 ISBN 13 : 9780470580387

Editeur : Jossey-Bass Inc.,U.S., 2009

Synopsis

A bestselling author and business guru tells how to improve your job satisfaction and performance.

In his sixth fable, bestselling author Patrick Lencioni takes on a topic that almost everyone can relate to: the causes of a miserable job. Millions of workers, even those who have carefully chosen careers based on true passions and interests, dread going to work, suffering each day as they trudge to jobs that make them cynical, weary, and frustrated. It is a simple fact of business life that any job, from investment banker to dishwasher, can become miserable. Through the story of a CEO turned pizzeria manager, Lencioni reveals the three elements that make work miserable -- irrelevance, immeasurability, and anonymity -- and gives managers and their employees the keys to make any job more fulfilling.

As with all of Lencioni?s books, this one is filled with actionable advice you can put into effect immediately. In addition to the fable, the book includes a detailed model examining the three signs of job misery and how they can be remedied. It covers the benefits of managing for job fulfillment within organizations -- increased productivity, greater retention, and competitive advantage -- and offers examples of how managers can use the applications in the book to deal with specific jobs and situations.

Patrick Lencioni (San Francisco, CA) is President of The Table Group, a management consulting firm specializing in executive team development and organizational health. As a consultant and keynote speaker, he has worked with thousands of senior executives and executive teams in organizations ranging from Fortune 500 companies to high-tech startups to universities and nonprofits. His clients include AT&T, Bechtel, Boeing, Cisco, Sam?s Club, Microsoft, Mitsubishi, Allstate, Visa, FedEx, New York Life, Sprint, Novell, Sybase, The Make-A-Wish Foundation, and the U.S. Military Academy at West Point. Lencioni is the author of six bestselling books, including The Five Dysfunctions of a Team. He previously worked for Oracle, Sybase, and the management consulting firm Bain & Company.

A propos du livre

Revue de presse

Lencioni, a consultant, speaker and bestselling author ( The Five Dysfunctions of a Team), pinpoints the reasons behind and ways around what many consider a constant of the human condition: job dissatisfaction. According to Lencioni, job–fueled misery can ultimately seep into all aspects of life, leading to drug and alcohol abuse, violence and other problems, making this examination of job misery dynamics a worthy pursuit. Through the "simple" tale of a retired CEO–turned–pizzeria manager, Lencioni reveals the three corners of the employee unhappiness pyramid immeasurability, anonymity and irrelevance and how they contribute to dissatisfaction in all jobs and at all levels (including famously unfulfilled celebrities and athletes). The main culprit is the distancing of people from each other (anonymity), which means less exposure to the impact their work has (immeasurability), and thus a diminished sense of their own utility (irrelevance). While his major points could have been communicated more efficiently in a straightforward self–help fashion, his fictional case study proves an involving vessel for his model and strategies (applicable to managers and lower–level staff alike), and an appendix–like final chapter provides a helpfully stripped–down version. (Aug.) (Publishers Weekly Annex (Online), July 30, 2007)

"Lencioni knows how to spin a good yarn and he weaves in plenty of advice this book is essential reading." (British Airways Business Life, October 2007)

" well–written fable a must–read" (Accounting Technician, October 2007)

"...filled with actionable advice...A must–read for managers and employees alike seeking to get the most out of their jobs."  (Securities & Investment Review, November 2007)

written in such a way that you′ll find yourself wanting to know what happens to the characters (Personnel Today, March 2008)

"As with all lencioni′s books, this one is filled with actionable advice you can put into effect immediately." (PublicNet, September 24, 2008)

"Lencioni knows how to spin a good yarn and he weaves in plenty of advice this book is essential reading." ( British Airways Business Life, October 2007)

" well–written fable a must–read" (Accounting Technician, October 2007)

"A must–read for managers and employees alike seeking to get the most out of their jobs."  (Securities & Investment Review, November 2007)

written in such a way that you′ll find yourself wanting to know what happens to the characters (Personnel Today, March 2008)

Présentation de l'éditeur

According to Patrick Lencioni, three underlying factors will make a job miserable, and they can apply to virtually all jobs regardless of the nature of the work being done. The three signs are at first glance obvious and seemingly easy to resolve. And yet they remain largely unaddressed in most organizations.

1. Anonymity – People cannot be fulfilled in their work if they are not known. All human beings need to be understood and appreciated by someone in a position of authority for their unique qualities.
2. Irrelevance – Everyone needs to know that their job matters to someone. If there is no connection between a person′s work and the satisfaction of another person or group of people, an employee simply will not find lasting fulfillment.
3. Immeasurement – Employees need to gauge their progress and level of contribution for themselves. They cannot be fulfilled if their success depends on the opinions and whims of another person, now matter how benevolent that person may be.

With all three of these factors, the one person who has the most influence and control over how they are implemented is the employee′s manager. Managers must know their employees. Managers must understand how he or she makes a difference in their employees work life. Managers must initiate clear measurement tactics with their employees.

This DVD is part of a management development program designed to help managers more effectively engage motivate, and retain employees by eliminating the three causes of job misery.

Détails de l'édition

• Éditeur: Jossey-Bass Inc.,U.S.
• Date d'édition: 2009
• Langue: anglais
• ISBN 10: 0470580380
• ISBN 13: 9780470580387
• Reliure: Broché
• Nombre de pages: 272
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible