Win at Work!: The Everybody Wins Approach to Confliction Resolution - Couverture rigide

Katz, Diane

 
9780470599174: Win at Work!: The Everybody Wins Approach to Confliction Resolution
Couverture rigide
ISBN 10 : 0470599170 ISBN 13 : 9780470599174
Editeur : John Wiley & Sons Inc, 2010

Synopsis

Proven techniques for resolving workplace conflicts

After years of seeing clients struggling and their businesses suffering with destructive conflicts, Diane Katz developed The Working Circle, a step-by-step process that helps everyone in business resolve conflict in a non-confrontational, creative, collaborative way.

Win at Work! provides you with a no-nonsense guide based on real-life examples of people at pivotal points in their careers. Filled with practical wisdom, it reveals how you can move around the roadblocks that, if left unattanded, can stop you in your tracks. Win at Work! also helps those of us who are uncomfortable with conflict, giving them tools for solving problems in a nonconfrontational manner. This essential guide

  • Offers a proven step-by-step process for conflict resolution
  • Deals with complex business questions about independence, moral values, face-saving, goal-setting, and leadership
  • Provides easy language for talking through problems and reaching a relatively painless outcome

Putting aside simple band-aid solutions, Win at Work! is your proven resource for the kind of long-term team-building that ultimately makes the difference in business and organizational success.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l?auteur

Diane L. Katz, PhD, has a master's degree in organizational psychology from Columbia University and a PhD in conflict resolution from Union Institute. Diane's consulting company, The Working Circle, provides organizational development, human resources, team building, training, coaching, and Diane's own unique eight-step process. Clients of The Working Circle represent service companies, such as manufacturing, construction, technology, health care, government, and nonprofits.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
John Wiley & Sons Inc
Date d'édition
2010
Langue
anglais
ISBN 10 
0470599170
ISBN 13 
9780470599174
Reliure
Relié
Nombre de pages
256
Coordonnées du fabricant
non disponible
Personne responsable
non disponible