Healing Conversations: What to Say When You Don't Know What to Say, Revised Edition - Couverture souple

Guilmartin, Nance

Couverture souple

ISBN 10 : 0470603550 ISBN 13 : 9780470603550

Editeur : Jossey-Bass, 2010

Synopsis

Whether it's the loss of a job, a marriage, or a life, in today's 24/7 world we're increasingly faced with uncomfortable situations where we don't know what to say yet we're called upon to quickly respond -- online or in person. We may fumble, avoid contact, or simply walk away perplexed, thinking we have done a bad job of responding to our friends, family, neighbors, clients, and co-workers. How do we pause, listen, and offer comfort in those hard moments? Filled with touching stories, this practical guide helps us step into someone else's shoes so that we can empathetically learn how to respond in times of need. The revised compact edition includes a new introduction, index and short reflections at the end of each chapter to help readers become more comfortable and effective when offering or accepting comfort in their demanding lives.

A propos du livre

À propos de l?auteur

Nance Guilmartin is a four-time regional Emmy award-winning broadcast journalist, speaker, business advisor, executive coach, and community service advocate. As a Westinghouse Broadcasting executive, she helped launch national initiatives, including the Designated Driver Program and the For Kids' Sake and Time to Care campaigns. Prior to her television career, she was press secretary to the late U.S. Senator Paul Tsongas. Her listening skills developed as a young news writer at CBS radio in Boston. Today she challenges organizations and executives to achieve breakthroughs and unlock hidden opportunities.

Détails de l'édition

• Éditeur: Jossey-Bass
• Date d'édition: 2010
• Langue: anglais
• ISBN 10: 0470603550
• ISBN 13: 9780470603550
• Reliure: Broché
• Nombre de pages: 240
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible