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Synopsis
"At a time when everyone is looking for value, this is where you can create the kind of 'unique value' that you need to succeed. Simple yet profound, practical and full of examples, this book will become essential reading for business leaders in the coming years."--BOOK JACKET.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l?auteur
Larry Hochman is one of the most popular keynote speakers in the world and a former European Business Speaker of the Year. He is a globally recognised expert on customer relationships, leadership and talent management.
Before beginning his speaking career twelve years ago, Larry held a number of senior positions at British Airways and the loyalty management company Airmiles in both New York and London. He was also a pioneer of corporate mentoring in Europe and has been the personal mentor to many Chief Executives all over the world.
Originally from America, Larry currently lives in both London and Venice.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
- ÉditeurJohn Wiley & Sons Inc
- Date d'édition2010
- ISBN 10 0470687932
- ISBN 13 9780470687932
- ReliureRelié
- Langueanglais
- Nombre de pages176
- Coordonnées du fabricantnon disponible
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The Relationship Revolution: Closing the Customer Promise Gap
Edité par
Wiley, 2010
ISBN 10 : 0470687932
ISBN 13 : 9780470687932
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Etat : Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. N° de réf. du vendeur Z1-G-036-02329
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The Relationship Revolution: Closing the Customer Promise Gap
Edité par
John Wiley & Sons Inc, United States, New York, 2010
ISBN 10 : 0470687932
ISBN 13 : 9780470687932
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Paperback. Etat : Very Good. YOUR CUSTOMERS ARE ANGRY. VERY ANGRY! The turmoil of recession has left them feeling let-down, anxious and betrayed. They know how often businesses over-promise and under-deliver, and they're now deeply cynical. Trust in business is at an all-time low. This defining moment calls for nothing less than a 'Relationship Revolution'. The businesses that will prevail will be the ones who understand that customer relationships will be the dominant factor in determining success in the post-recession era. At a time when everyone is looking for value, this is where you can create the kind of 'unique value' that you need to succeed. Simple yet profound, practical and full of examples, this book will become essential reading for business leaders in the coming years. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR001978661
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The Relationship Revolution: Closing the Customer Promise Gap
Edité par
John Wiley & Sons 05/02/2010, 2010
ISBN 10 : 0470687932
ISBN 13 : 9780470687932
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Etat : Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. N° de réf. du vendeur 6545-9780470687932
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The Relationship Revolution: Closing the Customer Promise Gap
Edité par
John Wiley and Sons, 2010
ISBN 10 : 0470687932
ISBN 13 : 9780470687932
Ancien ou d'occasion
Couverture rigide
Vendeur : Brit Books, Milton Keynes, Royaume-Uni
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Hardcover. Etat : Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. N° de réf. du vendeur 2258175
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The Relationship Revolution: Closing the Customer Promise Gap
Edité par
John Wiley & Sons 05/02/2010, 2010
ISBN 10 : 0470687932
ISBN 13 : 9780470687932
Ancien ou d'occasion
Couverture rigide
Vendeur : AwesomeBooks, Wallingford, Royaume-Uni
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Etat : Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . N° de réf. du vendeur 7719-9780470687932
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The Relationship Revolution
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
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HRD. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur FW-9780470687932
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The Relationship Revolution: Closing the Customer Promise Gap
Edité par
John Wiley & Sons Inc, 2010
ISBN 10 : 0470687932
ISBN 13 : 9780470687932
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Vendeur : THE SAINT BOOKSTORE, Southport, Royaume-Uni
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The Relationship Revolution: Closing the Customer Promise Gap
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The Relationship Revolution
Edité par
John Wiley & Sons, 2010
ISBN 10 : 0470687932
ISBN 13 : 9780470687932
Neuf
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Vendeur : Majestic Books, Hounslow, Royaume-Uni
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Etat : New. pp. 166. N° de réf. du vendeur 8147724
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The Relationship Revolution Closing the Customer Promise Gap
Edité par
John Wiley & Sons Inc, 2010
ISBN 10 : 0470687932
ISBN 13 : 9780470687932
Neuf
Couverture rigide
Vendeur : Revaluation Books, Exeter, Royaume-Uni
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Hardcover. Etat : Brand New. 1st edition. 166 pages. 7.72x5.20x0.79 inches. In Stock. N° de réf. du vendeur __0470687932
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