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Managing Assertively: How to Improve Your People Skills, A Self-Teaching Guide, Second Edition - Couverture souple

Livre 10 sur 17: Wiley Self-Teaching Guides

Burley-Allen, Madelyn

 
9780471039716: Managing Assertively: How to Improve Your People Skills, A Self-Teaching Guide, Second Edition
Couverture souple
ISBN 10 : 0471039713 ISBN 13 : 9780471039716
Editeur : Wiley, 1995

Synopsis

A proven program for increasing your management skills

Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills.Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager.You'll learn how to:
* Use eight building blocks to become a more effective manager
* Overcome self-defeating behavior
* Handle criticism to maintain and enhance self-esteem
* State limits and expectations to clarify assignments
* Become a more effective listener
* Receive and give positive feedback to enhance team building
* Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations
* By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Madelyn Burley-Allen, the founder and President of Dynamics ofHuman Behavior, has conducted over 2,000 seminars on listening andmanagement for organizations around the world. A frequent speakerat state and national conferences, she has consulted for suchcompanies as AT&T, DuPont, IBM, and State CompensationInsurance Funds all over the country. Her work has been covered innumerous magazines and newspapers, including Glamour and WorkingWoman, and she has appeared on several national television andradio shows. She is the author of Listening: The Forgotten Skill, also available from Wiley.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Wiley
Date d'édition
1995
Langue
anglais
ISBN 10 
0471039713
ISBN 13 
9780471039716
Reliure
Broché
Numéro d'édition
2
Nombre de pages
239
Coordonnées du fabricant
non disponible
Personne responsable
non disponible