Quest for Balance: The Human Element in Performance Management Systems - Couverture rigide

De Waal, André A.

 
9780471205715: Quest for Balance: The Human Element in Performance Management Systems

Synopsis

Explains the competencies a manager must possess in order to use a balanced scorecard.
* Features case studies of corporations who have successfully used the human element when implementing the balanced scorecard as a PMS.

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À propos de l?auteur

Andre´ A. de Waal is a partner with Mulland Consulting Group, the Netherlands. He has master's degrees in chemistry and business administration, a doctoral degree in economics, and is certified in production and inventory management. As a consultant, he has focused on projects including the selection and implementation of production, logistic, and financial software packages; cost analyses; and designing logistic concepts and information technology infrastructures. He recently worked on a benchmark study for a Dutch multinational performed in Japan, Germany, and the United States. De Waal has published over forty articles and twelve books on the topic of performance management.

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