Professional Management of Housekeeping Operations - Couverture rigide

Jones, Thomas J.A.

Couverture rigide

ISBN 10 : 0471268941 ISBN 13 : 9780471268949

Editeur : John Wiley & Sons Inc, 2004

Synopsis

Management of a housekeeping operation entails scheduling staff, deliveries, services and maintenance, budget analysis, cost-controls and compliance with regulations. A well-run housekeeping department is integral to the success of any lodging operation. This revision of a well-regarded introductory textbook includes expanded coverage of leadership and training issues, providing a number of case studies, and presenting additional reference material through a support website confirming its usefulness as a management text.

A propos du livre

À propos de l'auteur

THOMAS J. A. JONES is an associate professor in the Hotel Management Department of the William F. Harrah College of Hotel Administration at the University of Nevada, Las Vegas.

Détails de l'édition

• Éditeur: John Wiley & Sons Inc
• Date d'édition: 2004
• Langue: anglais
• ISBN 10: 0471268941
• ISBN 13: 9780471268949
• Reliure: Relié
• Numéro d'édition: 4
• Nombre de pages: 528
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible