Data Mining Cookbook: Modeling Data for Marketing, Risk, and Customer Relationship Management - Couverture souple

Rud, Olivia Parr

Couverture souple

ISBN 10 : 0471385646 ISBN 13 : 9780471385646

Editeur : John Wiley & Sons Inc, 2000

Synopsis

Book by Rud Olivia Parr

A propos du livre

Quatrième de couverture

Get a data mining recipe for success to increase profits and reduce costs in today′s business world with–This book shows you how to create and implement models of the most commonly asked data mining questions for marketing, sales, risk analysis, and customer relationship management and support. You′ll get proven modeling techniques that address specific questions to help you find new ways to increase profit and cut costs. Starting from the basics, you′ll learn how to plan the menu and choose the right ingredients–or ask the right questions and get data ready to mine–before you get down to the business of creating the meal. You′ll find numerous case studies that detail available data sources for developing targeting models, then learn to process, evaluate, and implement them through an extensive case study of a lifetime value model for a life insurance direct–mail campaign. This step–by–step guide will help you to:
∗ Mine your company′s data or find outside sources for your project
∗ Select and transform the variables when preparing data for modeling
∗ Test and validate response, activation, and profitability models
∗ Perform customer analysis through profiling and segmentation
∗ Build models to predict response, risk, churn, and lifetime value
∗ Use models for Web–based marketing and customer support

Also AvailableData Mining Cookbook CD–ROM see ad in back of bookVisit our Web site at www.wiley.com/compbooks/ Visit the companion Web site atdataminingcookbook.wiley.com

Présentation de l'éditeur

Increase profits and reduce costs by utilizing this collection of models of the most commonly asked data mining questions

In order to find new ways to improve customer sales and support, and as well as manage risk, business managers must be able to mine company databases. This book provides a step–by–step guide to creating and implementing models of the most commonly asked data mining questions. Readers will learn how to prepare data to mine, and develop accurate data mining questions. The author, who has over ten years of data mining experience, also provides actual tested models of specific data mining questions for marketing, sales, customer service and retention, and risk management. A CD–ROM, sold separately, provides these models for reader use.

Détails de l'édition

• Éditeur: John Wiley & Sons Inc
• Date d'édition: 2000
• ISBN 10: 0471385646
• ISBN 13: 9780471385646
• Reliure: Broché
• Langue: anglais
• Nombre de pages: 416