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Synopsis
How to increase market share and profitability by improving service to your customers. Efficient, good service is not expensive to provide, it protects your share of the market and it generates new sales. This book describes the five criteria clients use to evaluate your services, how to project the right image to the public and how to make your marketing more effective by communicating directly to the real needs of your prospective clients.
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Client-Centered Service: How to Keep Them Coming Back for More
Edité par
Wiley, 1990
ISBN 10 : 0471509698
ISBN 13 : 9780471509691
Ancien ou d'occasion
Couverture rigide
Signé
Vendeur : Wonder Book, Frederick, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. Signed Copy . Good dust jacket. Signed/Inscribed by author on front endpage. Stamped on inside. N° de réf. du vendeur X00B-02345
Acheter D'occasion
EUR 6,21
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
Client-Centered Service: How to Keep Them Coming Back for More
Edité par
Wiley, 1990
ISBN 10 : 0471509698
ISBN 13 : 9780471509691
Ancien ou d'occasion
Couverture rigide
Vendeur : Blue Vase Books, Interlochen, MI, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : acceptable. The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing age related spots and browning . May NOT include discs, access code or other supplemental materials. N° de réf. du vendeur BVV.0471509698.A
Acheter D'occasion
EUR 14,20
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)