Articles liés à Quality Value Banking: Effective Management Systems...

Quality Value Banking: Effective Management Systems That Increase Earnings, Lower Costs, and Provide Competitive Customer Service - Couverture souple

Gray, Janet L.; Harvey, Thomas W.

 
9780471550099: Quality Value Banking: Effective Management Systems That Increase Earnings, Lower Costs, and Provide Competitive Customer Service

Synopsis

Introduces the creation of quality management and control in the banking field. The reader is taken through the various steps of creating a quality management committee in order to evaluate a bank's products, services and organization, after which quality improvement strategies are recommended.

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