Re-Inventing H R: Changing Roles to Create the High-Performance Organization - Couverture rigide

Butteriss, Margaret

Couverture rigide

ISBN 10 : 0471642479 ISBN 13 : 9780471642473

Editeur : John Wiley and Sons, 1998

Synopsis

This text gives advice on reinventing the human resources (HR) function to help create a high-performing organization, reduce costs, automate processes, improve communications, and improve levels of customer satisfaction, both internally and externally. It also shows how to measure both the effectiveness of the HR function itself as well as the effectiveness of employees in the business. Each chapter addresses specific emerging issues, provides tools and steps to create a plan for change, discusses how to maintain the area effectively, and includes case studies of companies that have successfully made changes to HR's role and processes. The text also features interviews with CEOs/Presidents and Vice-Presidents of HR in Canada and the US.

A propos du livre

À propos de l?auteur

About the Editor Margaret Butteriss is a management consultant with over twenty years'' experience in organization effectiveness and human resource management. She manages her own consulting business which assists senior management teams to align their organizations and processes with business goals and strategy. Her clients include Fidelity Investments Canada Limited, Loblaw Companies Limited, and Nortel. Prior to setting up her own business, Margaret held senior human resource and organization effectiveness positions with Shell International in the U.K., Shell Canada, and Ontario Hydro. She has a B.Sc. (Econ) and a M.Sc. (Econ) from the U.K. and is the author of two other books, Job Enrichment and Employee Participation (Institute of Personnel Management U.K.) and New Management Tools (Prentice Hall Inc.).

Détails de l'édition

• Éditeur: John Wiley and Sons
• Date d'édition: 1998
• Langue: anglais
• ISBN 10: 0471642479
• ISBN 13: 9780471642473
• Reliure: Relié
• Nombre de pages: 348
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible