Articles liés à Supervision in the Hospitality Industry: Applied Human...

Supervision in the Hospitality Industry: Applied Human Resources - Couverture rigide

Miller, Jack E.; Walker, John R.; Drummond, Karen Eich

 
9780471657484: Supervision in the Hospitality Industry: Applied Human Resources
Couverture rigide
ISBN 10 : 0471657484 ISBN 13 : 9780471657484
Editeur : John Wiley & Sons Inc, 2006

Synopsis

This "Fifth Edition" provides comprehensive coverage of the principles, theories, human relations techniques, and decision making skills that are required to manage a workforce to profitable results. It helps managers satisfy obligations to owners, customers, and employees while maintaining a positive work climate, developing job expectations, disciplining marginal employees, and addressing workplace diversity.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

JOHN R. WALKER, DBA, CHA, FMP, is the McKibbon Professor of Hotel and Restaurant Management at the School of Hotel and Restaurant Management at the University of South Florida, Sarasota-Manatee. Karen Eich Drummond, Edd, RD, FADA, FMP, is a foodservice and nutrition consultant and writer. She has authored and coauthored numerous books, including Nutrition for Foodservice and Culinary Professionals, So You Want to Be a Chef?, and The Restaurant Training Program, all published by Wiley. The late Jack E. Miller collaborated on several books in hospitality management, including Menu: Pricing & Strategy, and Food and Beverage Cost Control, Second Edition, both from Wiley.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
John Wiley & Sons Inc
Date d'édition
2006
Langue
anglais
ISBN 10 
0471657484
ISBN 13 
9780471657484
Reliure
Relié
Numéro d'édition
5
Nombre de pages
544
Coordonnées du fabricant
non disponible
Personne responsable
non disponible