Be understood Latinos are the fastest growing workforce in the hospitality industry, and with all of the inherent challenges of running an efficient hospitality business, managers and employees can't afford miscommunication among the staff. Conversational Spanish Grammar for the Hospitality Classroom is the perfect learning tool for students and employees, as well as a powerful communication resource for industry managers. This easy-to-use guide shows how to combine technical vocabulary commonly used by Spanish-speaking workers with fundamental grammar principles to effectively converse in real-world situations that pertain to hotel and restaurant operations. Packed with valuable exercises and proven teaching tools, Conversational Spanish Grammar for the Hospitality Classroom is ideal preparation for a successful career in today's multicultural industry. Includes a companion Web site with helpful tips and answers to exercises and quizzes!
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Matt A. Casado, EdD, CHA, is Professor in the School of Hotel and Restaurant Management at Northern Arizona University, where he has been teaching and conducting hospitality research for seventeen years.
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