Any manager who has watched their company twist and turn with every new management theory - its ranks successively restructured, downsized and delayered - will immediately empathise with this book. Inchcape PLC is one of the UK's leading global conglomerates, and in pursuit of profitability many of the management fads and fashions of the last 25 years have been consumed in its crucible. This insider account charts the effect of these changes on the group's performance. What emerges is a vivid and entertaining exploration of the relationship between business theory and business practice.
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Managers & Mantras One Company′s Struggle for Simplicity "The authors have done something I have always wanted to do. Tell it as it is in a less than successful diversified company. This story of Inchcape is a goldmine, offering the chance to test all one′s pet theories about management. A must read for students of how to win and lose money in business.." Andrew Campbell Director Ashridge Strategic Management Centre "This is a business book with a difference and I commend it strongly not just to those connected with global companies but to a wider audience as well–it is a thoroughly good read!! " Sir Colin Chandler Chairman Vickers plc "It is the ultimate case study–amazing detail written with authority and competence. A must read for managers of people." Simon Murray Former Executive Chairman Deutsche Bank Group (Asia–Pacific) "Rarely has there been a business book which could be described as ′a real page–turner′. This is a glorious exception. Instead of the usual self–important reworking of the latest management theory, the authors have produced a gripping human drama." Brian J. Dawes Managing Director Quintiles China "The whole saga forced me to reflect about the function and effectiveness of management education. This is a study which, though highly readable and entertaining, will haunt our trade for a long time." Masaaki Hirano Professor Waseda University Business School, Tokyo "Here is an example of that rare kind of book–the management novel–except that it is fact rather than fiction." Dr.Gordon Redding Professor of Asian Business INSEAD
Charlotte Butler is a researcher and case writer at the Euro–Asia Centre of INSEAD, Europe′s leading business school. Her research interests centre on strategy and organizational development, with special reference to the Asia–Pacific region, on which she has published extensively during the last ten years. More recently, she has written about managing change with reference to the Asian economic crisis. John Keary is a management consultant specializing in the coaching of executive teams and is based in London. He worked for the Inchcape Group for ten years latterly as Management Development Director. He spent a substantial part of his career as a line manager before moving into human resource management and most of his working life has had an international dimension.
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