This exhaustive look at the quality team process is the first book to deal exclusively with implementing a quality program in a service business. It discusses implementation, development, value analysis and the differences between quality team and quality circle concepts, and examines in detail the successful quality program explaining both how and why the program worked.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Etat : Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. N° de réf. du vendeur 00099405375
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Vendeur : -OnTimeBooks-, Phoenix, AZ, Etats-Unis
Etat : good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. N° de réf. du vendeur OTV.0471839531.G
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Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0471839531I4N00
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Vendeur : ThriftBooks-Atlanta, AUSTELL, GA, Etats-Unis
Hardcover. Etat : Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. N° de réf. du vendeur G0471839531I4N00
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Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Etat : Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 41075234-6
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Vendeur : Persephone's Books, Gastonia, NC, Etats-Unis
Cloth. Etat : Very Good. Etat de la jaquette : Very Good. First Edition. xvii, 189, (1) pp. The lightest of rubbing to the corners. The jacket is very lightly rubbed at the head of the spine. "The first book on the quality process to focus primarily on the service industry.". N° de réf. du vendeur 006981
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Vendeur : Better World Books Ltd, Dunfermline, Royaume-Uni
Etat : Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 55135785-20
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Vendeur : BoundlessBookstore, Wallingford, Royaume-Uni
Hardcover. Etat : Good. Boards are clean. Content is clean. Good DJ with light toning and a tear. N° de réf. du vendeur 9999-999104395653
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Vendeur : BookDepart, Shepherdstown, WV, Etats-Unis
Hardcover. Etat : Very Good. Hardcover; John Wiley & Sons; light fading, light shelf wear to exterior; o therwise in very good condition with clean text, firm binding. Dust jacket shows light fading and shelf wear. N° de réf. du vendeur 17661
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Vendeur : 2nd Hand Books, Kenner, LA, Etats-Unis
Hardcover 4th Ed. Value analysis. Quality assurance. A blueprint for success that allows you to draw from a large body of proven information and techniques and become a true leader. Owner's name inscribed on cover sheet. Book and DJ VVG. (189 Pgs.). N° de réf. du vendeur AA-HC-4188
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