Benchmarking Wkbk t/a - Couverture souple

Karlof, Bengt

Couverture souple

ISBN 10 : 0471955876 ISBN 13 : 9780471955870

Editeur : John Wiley & Sons, 1995

Synopsis

Benchmarking Workbook This book explains what makes benchmarking such an effective tool for accomplishing change. It also describes methods stage--by--stage, giving practical examples designed to help the reader apply benchmarking in various situations.

A propos du livre

Quatrième de couverture :

The Benchmarking Workbook will do exactly what the title suggests ? make it easier for you to put theory into practice. It is a "do–it–yourself" guide to benchmarking. Benchmarking methods are simple, easy to grasp, and universal ? everyone can do it! But many people suffer from unclear frames of reference, impossible deadlines, inadequate budgets, unexplained expectations; even when these obstacles are overcome, the greatest danger is becoming swamped by detail. This is where the Benchmarking Workbook will prove to be a major ally. If you are on a benchmarking team, you will find that this workbook is a tool to help get at the practical aspects; aspects with which books of theory just cannot cope. It includes

• examples from actual cases
• self–diagnostic "what to do" sections
• forms, checklists and questionnaires

The Benchmarking Workbook helps you

• organize your research
• clarify your thinking
• prioritize your findings

The Benchmarking Workbook has been developed by Karlöf and Partners. It is the practical companion to the original book Benchmarking: A Signpost to Excellence in Quality and Productivity by Bengt Karlöf and Svante Östblom, published by John Wiley & Sons.

À propos de cette édition

• Éditeur: John Wiley & Sons
• Date d'édition: 1995
• ISBN 10: 0471955876
• ISBN 13: 9780471955870
• Reliure: Broché
• Nombre de pages: 124