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Synopsis
A Guide to Computer User Support for Help Desk and Support Specialists A book from Cengage Learning on "A Guide to Computer User Support for Help Desk and Support Specialists, International Edition".
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Présentation de l'éditeur
A GUIDE TO COMPUTER USER SUPPORT FOR HELP DESK AND SUPPORT SPECIALISTS, 4e, International Edition focuses on key information and skills for user support professionals, including troubleshooting and problem solving, successful communication with clients, determining a client's specific needs, and training end users. For those considering entering the field, alternate career paths for user-support workers are described. This text continues many of the successful features of previous editions, including Tips, On The Web pointers, Check Your Understanding self-tests, discussion questions, hands-on activities, and case projects. With balanced coverage of both people skills and technical skills, this book is an excellent resource for those in or preparing for the technical-support field.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
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A Guide to Computer User Support for Help Desk and Support Specialists
Edité par
Course Technology, 2009
ISBN 10 : 0495806498
ISBN 13 : 9780495806493
Ancien ou d'occasion
Couverture souple
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Good. 4th Edition. Used book that is in clean, average condition without any missing pages. N° de réf. du vendeur 4257867-75
Quantité disponible : 1 disponible(s)
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A Guide to Computer User Support for Help Desk and Support Specialists
Edité par
Course Technology, 2009
ISBN 10 : 0495806498
ISBN 13 : 9780495806493
Ancien ou d'occasion
Paperback
Vendeur : ThriftBooks-Dallas, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less 2.42. N° de réf. du vendeur G0495806498I3N00
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A Guide to Computer User Support for Help Desk & Support Specialists
Edité par
Course Technology, 2009
ISBN 10 : 0495806498
ISBN 13 : 9780495806493
Ancien ou d'occasion
Paperback
Vendeur : WorldofBooks, Goring-By-Sea, WS, Royaume-Uni
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Paperback. Etat : Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. N° de réf. du vendeur GOR014321846
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A Guide to Computer User Support for Help Desk and Support Specialists
Edité par
Course Technology, 2009
ISBN 10 : 0495806498
ISBN 13 : 9780495806493
Ancien ou d'occasion
Couverture souple
Vendeur : Starx Products, North York, ON, Canada
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The cover and all the pages are intact. The pages do not have any notes or highlighting/underlining. May have minimal signs of wear. N° de réf. du vendeur BR29-VG-0495806498-009
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A Guide to Computer User Support for Help Desk and Support Specia
Edité par
Course Technology, 2009
ISBN 10 : 0495806498
ISBN 13 : 9780495806493
Ancien ou d'occasion
Couverture souple
Vendeur : Hawking Books, Edgewood, TX, Etats-Unis
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Etat : Good. Good Condition. Has writing/highlighting. Includes CD/DVD(s). Five star seller - Buy with confidence! N° de réf. du vendeur X0495806498X3
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A Guide to Computer User Support for Help Desk & Support Specialists
Edité par
Course Tech, 2009
ISBN 10 : 0495806498
ISBN 13 : 9780495806493
Ancien ou d'occasion
Softcover
Vendeur : a2zbooks, Burgin, KY, Etats-Unis
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Softcover. Etat : Fine. Fourth Edition. Former Instructor's Review Copy. Book appears nearly new with only minor shelf wear to cover and sticker on back. Includes two sealed CDs. 674 pages. Multiple copies available this title. Quantity Available: 3. Shipped Weight: Under 1 kilo. Category: Computers & Internet; ISBN: 0495806498. ISBN/EAN: 9780495806493. Pictures of this item not already displayed here available upon request. Inventory No: 1561029257. N° de réf. du vendeur 1561029257
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A Guide to Computer User Support for Help Desk and Support Specialists
Edité par
Course Technology, 2009
ISBN 10 : 0495806498
ISBN 13 : 9780495806493
Ancien ou d'occasion
paperback
Vendeur : Textbooks_Source, Columbia, MO, Etats-Unis
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paperback. Etat : Good. 4th Edition. Ships in a BOX from Central Missouri! May not include working access code. Will not include dust jacket. Has used sticker(s) and some writing or highlighting. UPS shipping for most packages, (Priority Mail for AK/HI/APO/PO Boxes). N° de réf. du vendeur 000902727U
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A Guide to Computer User Support for Help Desk and Support Specialists
Vendeur : BennettBooksLtd, North Las Vegas, NV, Etats-Unis
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paperback. Etat : New. In shrink wrap. Looks like an interesting title! N° de réf. du vendeur Q-0495806498
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A Guide to Computer User Support for Help Desk and Support Specialists
Vendeur : Toscana Books, AUSTIN, TX, Etats-Unis
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Paperback. Etat : new. Excellent Condition.Excels in customer satisfaction, prompt replies, and quality checks. N° de réf. du vendeur Scanned0495806498
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