Articles liés à Customer Service

Customer Service - Couverture souple

Career Solutions Training Group

 
9780538698368: Customer Service
Couverture souple
ISBN 10 : 0538698365 ISBN 13 : 9780538698368
Editeur : South Western Educational Publishing, 2000

Synopsis

This book enhances the reader's opportunity for career success by targeting fundamental skills.Customer Service will provide foundations for effectively working with others. Covering areas such as forming good relationships, soothing unhappy customers and using the telephone as a customer service tool, this is the perfect reference for the experienced professional, those re-entering the workforce and those beginning their careers.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Career Solutions Training Group (CSTG) is a company of experienced forward-looking educators, trainers, and business professionals with a focus on sharpening workplace readiness skills for the 21st Century. CSTG provides consulting services to educational institutions and government agencies and their business partners. They also produce unique and highly effective publications for a wide range of education and training situations.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
South Western Educational Publishing
Date d'édition
2000
Langue
anglais
ISBN 10 
0538698365
ISBN 13 
9780538698368
Reliure
Broché
Nombre de pages
96
Coordonnées du fabricant
non disponible
Personne responsable
non disponible