Articles liés à How May We Hate You?: Notes from the Concierge Desk

How May We Hate You?: Notes from the Concierge Desk - Couverture rigide

Drezen, Anna

 
9780553448344: How May We Hate You?: Notes from the Concierge Desk
Couverture rigide
ISBN 10 : 055344834X ISBN 13 : 9780553448344
Editeur : Potter Style, 2016

Synopsis

Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work.

Most people are wrong.

Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:
· The Truth About Bed Bugs
· The Mythology of “Loyalty Programs”
· The 411 on Hotel Residents
· And so much more

Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de la quatrième de couverture

Most people think hotel employees are effortlessly cheerful, naturally helpful, and genuinely like their work.

Most people are wrong.

Find out what really goes on in the world of hospitality with this hilarious book full of funny and absurd stories, anecdotes told in dialogue, factoids, and hoax pop quizzes by two veteran concierges who paid their way while working at a combined 50 hotels in and around Times Square. They are very pleased to help you learn:
· The Truth About Bed Bugs
· The Mythology of “Loyalty Programs”
· The 411 on Hotel Residents
· And so much more

Filled with photographs and infographics, How May We Hate You? is both romp and commentary on the hospitality industry and life behind the nametag.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Potter Style
Date d'édition
2016
Langue
anglais
ISBN 10 
055344834X
ISBN 13 
9780553448344
Reliure
Relié
Nombre de pages
144
Coordonnées du fabricant
non disponible
Personne responsable
non disponible