Negotiation is an essential part of life. In work, at home and throughout our lives, negotiation solves problems, creates opportunities, and enhances jobs and relationships. Here, Hugh Willbourn shows you what to do, when to do it and, most important of all, how to create in yourself the instinct and confidence to achieve success. * Learn Essential Attitudes: Increase your emotional intelligence and inner resources. * Negotiation in Action: Put your skills into practice, understand the person you are negotiating with, build rapport and reach agreement. * Troubleshooting: Create solutions even in the most difficult situations. * Establish Your Style of Success: Integrate the new skills to develop your unique winning style.
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Dr Hugh Willbourn has a negotiation consultancy and a market research business. He is also a psychotherapist and writes a monthly column for Harpers and Queen. He has a longstanding writing association with Paul McKenna, with whom he is co-author of the best-selling How to Mend Your Broken Heart.
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