Right Every Time: Using the Deming Approach - Couverture souple

Price, Frank

 
9780566074196: Right Every Time: Using the Deming Approach

Synopsis

Since the author's first book on this subject, there has been a quality revolution. The interest in quality has expanded from manufacturing to all areas of industry. This book examines the content of quality thinking, the statistical tools required, and their application to the business process.

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Présentation de l'éditeur

A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio

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