Since the author's first book on this subject, there has been a quality revolution. The interest in quality has expanded from manufacturing to all areas of industry. This book examines the content of quality thinking, the statistical tools required, and their application to the business process.
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A Druid looks at quality control for product and service industries, amplifying from his earlier book Right first time . Some highlights: Quality is a religion, with the same trappings and pitfalls as other religions; humanity can be distorted, but not abolished, by managerial decree and organizatio
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Soft cover. Etat : As New. No Jacket. 1st Edition. Published In 1993 : 1st. Paperback Edition : Gower Publishing : Hard Edition To Find In This Condition : Very Light Face Rubbing : Otherwise , As New Throughout : Very Crisp & Tight , With No Inscriptions : Good Solid Binding With Bright Clear Text & Illustrations : Overall , A Very Nice Book : N° de réf. du vendeur 8 - 8883
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