This text introduces the concepts of quality management to library and information managers. It explaines how total quality management can improve performance and effectiveness when applied to all parts of an organization, while also meeting customer needs.
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Vendeur : Basi6 International, Irving, TX, Etats-Unis
Etat : Brand New. New.SoftCover International edition. Different ISBN and Cover image but contents are same as US edition.Expediting shipping for all USA and Europe orders excluding PO Box. Excellent Customer Service. N° de réf. du vendeur ABEOCT25-363734
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Etat : Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions. N° de réf. du vendeur Z1-V-003-01606
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