Between 1980 and 1982 the Ford Motor Company lost more than $3 billion and seemed likely to go out of business. The Chief Executive Officer, Donald Petersen, didn't see any clear solution, but he did believe in a number of steps that should be taken to get the company moving in the right direction. He started encouraging employee involvement, participative management and teamwork, thereby turning Ford's pyramid upside down and giving back power to the employees who were actually doing the work. The company's consequent financial recovery has been widely recognized. Here Peterson relates what he learned from the experience - the secret of capturing the power of teams and making dramatic improvements in employee morale, product quality and product appeal to customers. The book is not a case history of Ford, but an examination of what executives, managers and even hourly-paid workers can do to recapture the competitive edge.
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Vendeur : Reuseabook, Gloucester, GLOS, Royaume-Uni
Paperback. Etat : Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine. N° de réf. du vendeur CHL1854343
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