Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager - Couverture souple

Gattu, Jagadeshwar; Verma, Prafull; Kumar, Kalyan

 
9780578466187: Contemporary IT Service Delivery in Enterprise: Handbook for Service Delivery Manager
Couverture souple
ISBN 10 : 057846618X ISBN 13 : 9780578466187
Editeur : Service Integration, 2019

Synopsis

With radical change in the technology landscape in every enterprise, the inherent IT services embedded in anything and everything that happens in the business, a rapid shift is required to manage and deliver IT services. While legacy systems continue to function and need to be managed by traditional methods, a forward thinking approach is required to manage delivery of services for emerging technologies. This handbook is targeted at service delivery managers in the “service provider” organization but would also be very useful to internal service managers, provided they think of enterprise IT service consumers as customers. It would also greatly benefit IT generalists who may not be directly managing the delivery of services but contributing to or want to understand the subject.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Service Integration
Date d'édition
2019
Langue
anglais
ISBN 10 
057846618X
ISBN 13 
9780578466187
Reliure
Broché
Nombre de pages
193
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
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