Vendeur : The Book Exchange, Macclesfield, CHESH, Royaume-Uni
Ring Binder. Etat : Near Fine. Etat de la jaquette : Very Good. 058036836X. Every organization would like to improve the way it operates, whether that means increasing market share, driving down costs, managing risk more effectively or improving customer satisfaction. A quality management system gives you the framework you need to monitor and improve performance in any area you choose. BS EN ISO 9000:2000, describes the fundamentals of quality management systems and defines the terms used in the ISO 9000 series of standards. Contents: 1 Scope, 2 fundamentals of quality management systems, 3 Terms and definitions, Annex: A Methodology, Bibliography, Index. 40 pages. As new. Book. N° de réf. du vendeur 022117
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