This text examines the wide range of issues involved in bureaucratic language, illustrating the complex inter-relationships between language, bureaucracy and social control. The authors use real life, varying data in their ysis, taken from institutions in the UK, Netherlands and Belgium: this includes face-to-face interaction, telephone language and written correspondence.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
Language, Bureaucracy and Social Control explores the varying inter-relationships between language, forms of bureaucratic organisation and social control. The text provides a detailed examination of the discursive dimensions of some of the key techniques of modern power: the 'productive' surveillance practices of administrative and public service institutions. Special attention is paid to recent developments within the state domain and the private economy such as the introduction of consumerism and promotional practices in welfare institutions, and the spread of bureaucratisation in contexts such as banking and education.
"Sarangi and Slembrouck have managed to squeeze an immensely complex subject matter into a concise, highly readable and instructive book." Discourse and Society, 1997
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.