Power and Politeness in the Workplace - Couverture souple

Holmes, Janet

Couverture souple

ISBN 10 : 0582368774 ISBN 13 : 9780582368774

Editeur : Pearson Education Limited, 2003

Synopsis

This book provides insights into the way we all talk at work. It contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in the workplaces.

The analysis focusses on how and why people 'do' power and politeness in the workplace. It examines the strategies involved in balancing the demands of the workplace and maintaining good relationships with colleagues.

Drawing on a large and very varied corpus of data, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings, making decisions and less obviously types of workpace talk such humour and small talk.

A propos du livre

À propos de l'auteur

Janet Holmes holds a Personal Chair in Linguistics at Victoria University of Wellington, where she teaches a variety of sociolinguistics courses. She is Director of the Wellington Corpus of Spoken New Zealand English and of a FRST-funded research project on Language in the Workplace. She was elected a Fellow of the Royal Society of New Zealand in 1994.

She has published on a wide range of topics including New Zealand English, language and gender, sexist language, pragmatic particles, compliments and apologies, and most recently on workplace discourse. Her publications include a textbook, An Introduction to Sociolinguistics, a book on language and gender, Women, Men and Politeness, and the recently edited collection of papers Gendered Speech in Social Context.

Maria Stubbe is a Research Fellow with the Language in the Workplace Project, based in the School of Linguistics and Applied Language Studies at Victoria University of Wellington. Her previous publications have focused on the analysis of spoken discourse in the areas of New Zealand English, language and gender and spoken communication in ethnically and linguistically diverse workplaces. She is currently also working on developing practical applications of the project’s research findings for use by workplace practiitoners.

 

À propos de la quatrième de couverture

`Power and Politeness in the Workplace’ provides insights into the way we all talk at work. The book contains a wealth of material illustrating the way people communicate with each other in their ordinary everyday encounters in their workplaces. The analysis focuses, in particular, on how and why people "do" power and politeness in the workplace, and examines the discourse strategies involved in balancing the competing demands of meeting workplace objectives and getting things done on time with maintaining good collegial workplace relationships. Drawing on a large and very varied corpus of data collected in a wide range of workplaces, the authors explore specific types of workplace talk, such as giving advice and instructions, solving problems, running meetings and making decisions. Attention is also paid to the important contribution of less obviously relevant types of workplace talk such as humour and small talk, to the construction of effective workplace relationships. In the final chapter some of the practical implications of the analyses are identified.

This book aims to provide useful information to those interested in the many functions of talk at work. It should be useful to those teaching business or interpersonal communication courses, language in the workplace courses, courses on discourse analysis, communication studies, pragmatics and sociolinguistics. It should also be of interest to workplace practitioners, and especially those involved in Human Resources training, communication skill development, and professional development and education.

Janet Holmes is Professor of Linguistics, Victoria University of Wellington. Her many publications include `An Introduction to Sociolinguistics’ (2nd edition 2001), `Women, Men and Politeness’ (1995) and an edited book ‘Gendered Speech in Social Context’ (Victoria University Press, 2000).

Maria Stubbe is Research Fellow in Linguistics, Victoria University of Wellington. She has published articles in the areas of language and gender, New Zealand English and workplace discourse.

Détails de l'édition

• Éditeur: Pearson Education Limited
• Date d'édition: 2003
• Langue: anglais
• ISBN 10: 0582368774
• ISBN 13: 9780582368774
• Reliure: Broché
• Nombre de pages: 208
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible