Cashing the Prevention Check: An Executive Guide to Leading an Organization to Prevention - Couverture souple

McFadin, Larry

 
9780595359738: Cashing the Prevention Check: An Executive Guide to Leading an Organization to Prevention
Couverture souple
ISBN 10 : 0595359736 ISBN 13 : 9780595359738
Editeur : iUniverse, 2005

Synopsis

Some argue that life is so complex that things must be expected to go wrong. Yet even simple tasks fail to be done correctly. Invoices contain erroneous information or arrive late. Documents are misfiled or lost. Mail is delivered to the wrong address. Managers fail to communicate with everyone involved in key business transactions. The list seems endless.Still others argue that the reason things will always go wrong is due to some natural law. Work processes decay, or fall apart, a little at a time, until the outcome of the process is totally unpredictable and must be continuously crutched to keep it going. This natural decay is more easily seen in manufacturing processes, but the tendencies are just as true and unforgiving in service industry processes. The questions are "Why?" and "What causes this decay?" Is the fact that things go wrong something people have to accept as inevitable, or is it possible that people can cause work processes to go right instead of wrong?What is needed is an organizational approach that anticipates and prevents problems rather than an approach that reacts to things after they have already gone wrong. This needed approach is based on prevention rather than fixing. Prevention is not only possible but also quite practical.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Some argue that life is so complex that things must be expected to go wrong. Yet even simple tasks fail to be done correctly. Invoices contain erroneous information or arrive late. Documents are misfiled or lost. Mail is delivered to the wrong address. Managers fail to communicate with everyone involved in key business transactions. The list seems endless.Still others argue that the reason things will always go wrong is due to some natural law. Work processes decay, or fall apart, a little at a time, until the outcome of the process is totally unpredictable and must be continuously crutched to keep it going. This natural decay is more easily seen in manufacturing processes, but the tendencies are just as true and unforgiving in service industry processes. The questions are "Why?" and "What causes this decay?" Is the fact that things go wrong something people have to accept as inevitable, or is it possible that people can cause work processes to go right instead of wrong?What is needed is an organizational approach that anticipates and prevents problems rather than an approach that reacts to things after they have already gone wrong. This needed approach is based on prevention rather than fixing. Prevention is not only possible but also quite practical.

Biographie de l'auteur

Larry McFadin is currently the CEO of The Ion Group. He was formerly the chairman and CEO of Philip Crosby Associates and president and COO of Alexander Proudfoot PLC. In 1991, McFadin received a lifetime achievement award from the Gallup organization for his efforts in quality education.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
iUniverse
Date d'édition
2005
Langue
anglais
ISBN 10 
0595359736
ISBN 13 
9780595359738
Reliure
Broché
Nombre de pages
116
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9780595673049: Cashing the Prevention Check: An Executive Guide to Leading an Organization to Prevention

Edition présentée

ISBN 10 :  059567304X ISBN 13 :  9780595673049
Editeur : iUniverse, 2005
Couverture rigide